Recent Posts

What Happens When I Call in a Water Damage Emergency in Murrieta?

12/6/2022 (Permalink)

Two small children are throwing items into the toilet. We are leaders in water damage restoration services in Riverside County.

When you discover water damage in your home or business, the first step is to call us. Our team in Murrieta responds to water damage emergencies 24-hours a day and is on standby to respond to your call for help. Water is invasive and can cause severe damage in as little as one to two hours. Fast action is necessary to avoid further damage and more costly and time-consuming repairs.

When you call, we will ask you questions regarding the nature of your water damage emergency. These questions will tell us how many people and what equipment and resources to bring.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you have a water damage emergency in your home or business in Murrieta, our local team in Murrieta will restore the damage “Like it never even happened.” Call us today at 951-894-4392.

Franchises are independently owned and operated.

Do I Need to Have My Chimney Inspected in Murrieta?

11/29/2022 (Permalink)

A fire blazes in a fireplace. We respond to commercial water damage emergencies 24-hours a day in Riverside County.

Our team in Murrieta responds to fire damage emergencies throughout the year. Many of us enjoy sitting around the fireplace on a cold winter night, but if you haven’t inspected your chimney lately, you may be in danger of having more than a fireplace fire! The National Fire Protection Association recommends getting your chimney cleaned and inspected annually by a trained and qualified professional.  

Some indications that your chimney is not operating at peak performance are:

  • Oily spots on the walls of your fireplace
  • Poorly drawing or burning fires
  • Odors are emanating from your fireplace
  • Animals are living inside your chimney
  • Fires are difficult to ignite
  • Chimney soot is falling from the chimney
  • The chimney damper has black creosote buildup
  • The chimney is not drawing air

What happens during a chimney inspection and professional cleaning? According to the home improvement website Angi, three levels of chimney inspections exist. Here is what you can inspect during a Level One inspection:

Level One

This inspection is conducted on a chimney that is in good condition, has had no problems operating, and has not been modified. The inspector will examine and check the accessible components of the chimney to ensure the structure is intact and each part is functioning correctly. 

The readily accessible chimney parts usually include the fireplace, firebox, damper, flue opening, and exterior parts sticking out from the roof. In addition, the inspector will confirm there are no obstructions or combustion deposits. 

Water Damage Emergency in Murrieta Apartment Complex?

11/21/2022 (Permalink)

A person wades through a flooded room in a commercial building. We respond to commercial water damage emergencies 24-hours a day in Riverside County.

Our team in Murrieta has been restoring water damage for commercial businesses and properties for years. We use powerful, industrial-grade water extraction and drying equipment to remove the water from the area quickly, saving our customers time and money in many cases. Here are some examples of the types of equipment we use to locate and remediate water damage:

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When you have a water damage emergency in your commercial property or home in Murrieta, our local team in Murrieta will mitigate and restore the damage “Like it never even happened.” Call us today at 951-894-4392.

Franchises are independently owned and operated.

Thanksgiving Day Fire in Murrieta Hot Springs Home?

11/15/2022 (Permalink)

People in a kitchen prepare a Thanksgiving day meal. We respond to fire damage emergencies 24-hours a day in Riverside County.

Our team in Murrieta wants everyone in Murrieta Hot Springs to have a fire-damage-free Thanksgiving holiday. According to the National Fire Protection Association, fire departments report over 1600 fires on Thanksgiving day each year. Here are some cooking safety tips from the NFPA:

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels, or curtains - away from your stovetop

What if I have a cooking fire?

  • Just get out! When you leave, close the door behind you to help contain the fire
  • Call 9-1-1 or the local emergency number after you leave
  • If you try to fight the fire, be sure others are getting out, and you have a clear way out
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed

Call Us Today!

When you have a fire damage emergency in your Murrieta Hot Springs home or commercial business, our local team in Murrieta will restore your fire damage “Like it never even happened.” Call us today at 951-894-4392.

Franchises are independently owned and operated.

What Can I Do to Avoid Water Damage in Murrieta?

11/8/2022 (Permalink)

Water is leaking out of a pie. We are trusted leaders in water damage restoration services in Riverside County.

Our team in Murrieta responds to water damage emergencies every year in Murrieta. Although water damage can strike at any time, some things can be done to minimize the chances of it happening by doing a routine inspection of your home’s plumbing system. Here are some helpful tips from the Insurance Information Institute to keep your home protected from unwanted water:

Maintain Your Indoor Plumbing Systems

Take the time to learn and understand your indoor plumbing systems. For instance, knowing the main water shut-off valve in your home and how to shut the water supply off can eliminate stress and save money on costly repairs and time.

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers.
  • You may also want to invest in a water leak monitoring and shut-off system that can alert you to any leakage issues. Immediately replace any hoses that have cracks or leaks, and replace them every five to seven years.
  • Inspect the seal and caulking around showers and tubs to make sure they are watertight. Reseal them if necessary.
  • Shut off the washing machine while away on vacation
  • Check plumbing and heating pipes for cracks and leaks. If you see visible signs of wear, have these repairs made immediately.

Call Us Today!

When you discover water damage in your Murrieta home or commercial business, our local team in Murrieta is always Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 951-894-4392.

Franchises are independently owned and operated.

More Happy Water Damage Customers in Murrieta Hot Springs?

11/1/2022 (Permalink)

Successful restoration response We are leaders in water damage restoration in Riverside County.

Our team in Murrieta aims for five-star reviews in all that we do for our valued customers. We witness firsthand the damage water can do to a home in a short amount of time. We have been responding to water damage emergencies for Murrieta Hot Springs residents for years. Here are some recent Google reviews that can give you an idea about the kind of company we are:

“Anthony at SERVPRO and his crew Vio, Valerie, Ernie, Isaia, and Noah were fast, friendly, and were a pleasure to work with. They worked around our hectic schedule and were very accommodating and trustworthy. I would recommend them anytime! So thankful for Anthony and his team! Now looking forward to the finish work.” Joanne Snyder

Services: Water removal, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Dylan Contreras was very good to me. He arrived quicker than expected and assisted me with any questions I had for him. Dylan was absolutely professional in his approach hence my good rating for him.” Sandra Keliikoa

Service: Plumbing

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Call Us!

When you discover water damage in your Murrieta Hot Springs home or commercial business, our local team in Murrieta is always Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 951-894-4392.

Franchises are independently owned and operated.

What Does Damage Look Like on a Flat Commercial Roof in Murrieta?

10/24/2022 (Permalink)

A rain gutter trap on a low-slope roof is debris-free. We respond to property damage emergencies 24-hours a day in Riverside County.

Winter is coming, and now is a great time to inspect your commercial roof for clogged gutters and signs of wear and make repairs as necessary. Our team in Murrieta offers these tips from the Insurance Institute of Business and Home Safety to prepare your building for winter storms:

Your team needs to maintain the roof drains and gutters on your properties. 

Low slope (flat) roofs 

  • Inspect roof and repair leaks before the winter season 
  • Remove all debris and other items from roof and roof drainage systems that prevent drainage of water from the roof during the melting process  
  • Check that all flashing and seals are flush and secure

Steep slope roofs

  • Inspect your roof and repair leaks before the winter season 
  • Secure loose shingles
  • Check roof-edge waterproofing and seal to prevent potential drafts
  • Add extra insulation in your attic or surrounding areas 

Gutters 

  • Inspect gutters and ensure they are secured to the building. Replace any missing gutter fasteners.  
  • Clean gutters and interior downspouts thoroughly, removing all debris and unclogging drains 
  • Test gutters and downspouts to be sure water does not back up. This can be done by using a hose. 
  • Check downspouts to ensure they divert water away from the foundation

Call Us Today!

When you discover property damage in your Murrieta commercial business or home, our local team in Murrieta is always Here to Help. ® Call us today at 951-894-4392.

Franchises are independently owned and operated.

Fires, Floods, and Mudslides in One Week in Riverside County?

10/17/2022 (Permalink)

Mud covers the ground. We restore storm damage 24-hours a day in Murrieta Hot Springs.

Our team in Murrieta has seen some pretty bad storms over the years, but nothing to compare with the onslaught of fire and storm events that hit Riverside County last month. Murrieta Hot Springs residents were notified of potential evacuations.

First came the Fairview fire that burned over 28,000 acres of Riverside County, threatening 78,000 nearby homes. That same week, Tropical Storm Kay, previously categorized as a hurricane, blew up the coast of Baja, California, bringing strong winds, heavy rain, and lightning. Mudslides caused the closing of Highway 38 in the San Bernadino mountains.

In an article published by the New York Times, Shane Reichardt, a Riverside County’s Emergency Management Department spokesman, explained that the fire makes the soil hydrophobic. It doesn’t absorb water like it usually does, and there is no vegetation to hold the soil in place. So,  it increases the possibility of mud debris flow.

Fortunately, the Fairview fire was suppressed by Tropical Strom Kay, and residents were allowed to return to their homes.

Call Us Today!

Inclement weather can happen at any time of the year in Riverside County. When you have a storm damage emergency in your Murrieta Hot Springs home or commercial business, our local team in Murrieta is always Here to Help. ® Call us today at 951-894-4392.

Franchises are independently owned and operated.

Halloween Safety Tips for Murrieta Families?

10/11/2022 (Permalink)

A group of kids are trick or treating. We restore fire damage 24-hours a day in Riverside County.

Our team in Murrieta offers these tips from the California Department of Forestry and Fire Protection for Halloween Safety:

Tips for choosing the right costumes

  • Purchase costumes made of flame retardant material
  • Keep hemlines short enough to prevent tripping and avoid loose, baggy sleeves, or billowing skirts
  • To be seen easily, costumes should be made of a light color material
  • Use glow-in-the-dark reflective tape on your costume
  • Use make-up rather than masks, which could obstruct vision

Tips for Halloween night

  • Use battery-powered lights - never use candles to light jack-o’-lanterns
  • Instruct children to stay away from open flames
  • Remove objects from the yard that present a hazard to children (garden tools, hoses, etc.)
  • Be extremely careful with cornstalks and other harvest season items. Keep them away from sources of heat. Don’t let them block doorways or stairs.
  • Do not allow children to carry sharp sticks or other objects that could cause injury to themselves or to others
  • If you are driving on Halloween, take care…watch out for trick-or-treaters who will be too busy to watch out for you
  • Closely inspect all candy before allowing children to eat it. Discard any unwrapped treats from a stranger. If in doubt, throw it out.

Call Us Today!

When you have a fire damage emergency in your Murrieta home or commercial business, our local team in Murrieta is Here to Help. ® Call us today at 951-894-4392.

Franchises are independently owned and operated.

Detailed Inspection of Water Damage Conducted in Murrieta Home?

10/3/2022 (Permalink)

A person uses an infrared camera to locate the source of water damage in a home. We respond to water damage emergencies 24-hours a day in Riverside County.

Our team in Murrieta has been restoring water damage in Murrieta for years. When we arrive at a water damage emergency scene, we begin with a detailed inspection of your home or property to assess the damage. The inspection helps our professionals develop the best plan of action. Here is some information from our website that describes the steps we take during this phase of the restoration:

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The water contamination level will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Call Us!

When you have a water damage emergency in your Murrieta home or commercial business, our local team in Murrieta is Here to Help. ® Call us today at 951-894-4392.

Franchises are independently owned and operated.